Change Requests

As with all the powerful features within Asset Guardian®, the facility to raise, approve, assign, implement, close out and track Change Request is available within the basic package - there are no bolt on modules to buy. And, like the other features if you don't want to use it, this area simply won't appear in the tree window if there is no data stored within it.

This feature provides a comprehensive quality assured audit trail in the life-cycle of Change Requests raised, approved, implemented and checked within your organisation.

Change Requests can be raised by authorised users, by entering a description of the proposed change, and this will automatically be assigned a unique ID.

A review of the change request is then carried out by someone with a higher level of authorisation who selects the impact of the change on your system from a drop down list. This list can be edited by the system administrator to contain any number of selections suitable to you organisation e.g. little impact, plant shutdown required, multiple impact on other systems, and so on.

The reviewer may then accept or reject the change request, entering a reason for their dismissal of the request. If approved, it is then assigned to a user, and the details are e-mailed to that user for them to implement.

Once complete, the person who implemented the change updates the record with the actual change carried out and the implementation date. It is also possible for the details of the test records used to be entered, and the name and comments of the checker to be added as well. Of course, all supporting documents such as revised design documents or test procedures used can be logged to the Document Register providing a complete quality audit trail within Asset Guardian®.